In-House Training

Studies show that over 60% of sales people engage in behaviors that MAKE CUSTOMERS LESS LIKELY TO BUY. 


And, it gets worse.


Consumers associate your EMPLOYEES with your COMPANY. In other words – a bad interaction with one of your employees can leave a potential customer dead-set against working with your company – and, they’re likely to tell their friends.  Negative online reviews and bad word-of-mouth can sabotage your business, your reputation, and your bottom line. ​


THE SOLUTION: Every person in your company who interacts with customers and the public needs to have specialized training. They need the skills to turn an angry customer into a raving fan customer (and it’s not as hard as you think!)



If you want to see your team:

·        Get 5-star reviews instead of 3- or 4-stars

·       Easily calm down and soothe angry customers

·        Keep customers coming back over and over again (and get their referrals, too!)


If those are results you're looking for, then you're in the right place.​


Past & current collaborations include:

-New York Life

-Marcus & Associates

-Team Lally

-RE/MAX Kapolei

-Leeward, North Shore, and Windward Regional Board of Realtors

-Primary Residential Mortgage

-Hawaii Pacific Property Management

-Cornerstone Community Chiropractic

-Forte Speakers Bureau

Got Questions?

Use the form below to submit your questions, and we’ll figure it out.

Are you ready to move forward?

Fortune Favors The Bold

I want to call you - at a day and time that's convenient for you.

Take 60 seconds and click the red button below to schedule a free 15-minute phone call. 

Nothing for sale - just seeing if I can help.

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Now based in Fort Lee, Virginia, USA

©2019 by RB Kelly.

(434) 535-5507

RB Kelly, Body Language Boss