IN-HOUSE TRAINING

Studies show that over 60% of sales people engage in behaviors that MAKE CUSTOMERS LESS LIKELY TO BUY. 

And, it gets worse.

Consumers associate your EMPLOYEES with your COMPANY. In other words – a bad interaction with one of your employees can leave a potential customer dead-set against working with your company – and, they’re likely to tell their friends.  Negative online reviews and bad word-of-mouth can sabotage your business, your reputation, and your bottom line. ​

THE SOLUTION: Every person in your company who interacts with customers and the public needs to have specialized training. They need the skills to turn an angry customer into a raving fan customer (and it’s not as hard as you think!)

If you want to see your team:

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·        Get 5-star reviews instead of 3- or 4-stars

·       Easily calm down and soothe angry customers

·        Keep customers coming back over and over again (and get their referrals, too!)

If those are results you're looking for, then you're in the right place.​

Past & current collaborations include:

-New York Life

-Marcus & Associates

-Team Lally

-RE/MAX Kapolei

-Leeward, North Shore, and Windward Regional Board of Realtors

-Primary Residential Mortgage

-Hawaii Pacific Property Management

-Cornerstone Community Chiropractic

-Forte Speakers Bureau