Studies show that over 60% of sales people engage in behaviors that MAKE CUSTOMERS LESS LIKELY TO BUY.
And, it gets worse.
Consumers associate your EMPLOYEES with your COMPANY. In other words – a bad interaction with one of your employees can leave a potential customer dead-set against working with your company – and, they’re likely to tell their friends. Negative online reviews and bad word-of-mouth can sabotage your business, your reputation, and your bottom line.
THE SOLUTION: Every person in your company who interacts with customers and the public needs to have specialized training. They need the skills to turn an angry customer into a raving fan customer (and it’s not as hard as you think!)
If you want to see your team:
· Get 5-star reviews instead of 3- or 4-stars
· Easily calm down and soothe angry customers
· Keep customers coming back over and over again (and get their referrals, too!)
If those are results you're looking for, then you're in the right place.
Past & current collaborations include:
-New York Life
-Marcus & Associates
-Leeward, North Shore, and Windward Regional Board of Realtors
-Primary Residential Mortgage
-Hawaii Pacific Property Management
-Cornerstone Community Chiropractic
-Forte Speakers Bureau
Are you ready to move forward?
Fortune Favors The Bold
I want to call you - at a day and time that's convenient for you.
Take 60 seconds and click the red button below to schedule a free 15-minute phone call.
Nothing for sale - just seeing if I can help.